Into The Blue Reviews

Have enjoyed driving and flying experiences through Into The Blue for several years.
I was particularly impressed with the quick responses to requests, during and shortly after the Covid Lockdowns, for vouchers to be extended and revalidated. My question put yesterday was responded to this morning. I, for one, cannot agree with some of the negative reviews I have seen here.

I made a complaint to Into The Blue as was really disappointed that I had no acknowledgement or reply from them after multiple emails and phonecall. There is nothing like being ignored huh!
I have been left £60.00 out of pocket which I am not in a position to afford but worse then that I feel frustrated by the lack of customer service this company offers.
If you buy from them I just hope nothing goes wrong for you!

I would not recommend buying the Segway tours at Leeds castle through into the blue and instead buy directly with the Segway company who operate at Leeds castle.
The tour you get through into the blue is only 30mins long and half of that time is taken up with training to use the Segway which everyone has to do even if you have used one before. You then only get around 10/15 mins out doing the tour around the grounds. We had to pay the extra to what the tour would cost with the Segway company at Leeds castle to actually get a decent amount of time out on the grounds.
The guys that do the tour are great, really friendly and nice. I would recommend the tour just don’t buy through into the blue as pointless and works out more expensive when you have to pay the extra when there.

I have used Into the Blue on several occasions and have always found that their Experiences are of the highest quality.
The wide variety of Experiences means that that there is something to suit most budgets.
I can also add that the customer service is excellent and the staff very friendly and helpful.
I would highly recommend using Into the Blue.

Very helpful.. good value

Here a link to see what you get, no 350z as advertised, a knackered BMW compact with zero power so had to be done on soapy water, no drifts just a few donuts, thoroughly underwhelming, my old volvo 740 na drifted better and didn't stall or overheat, a complete waste of time and money, got about 10 mins behind the wheel and zero drifting experience, not as advertised, look up into the blue drift experience on youtube, my video is the knackered BMW compact and is what you get, I cannot state enough how much of a waste of time and money this is, do not buy

Great customer service, quick to respond and very helpful. Had some issues booking an experience through the experience providers site and into the blue allowed us to exchange for a different experience as well as extending the expiry date.

After experiencing problems booking with one of Into The Blues partners (Adventure001) I got back to them and received fantastic customer service from Ruth, who went above and beyond to sort things out quickly and efficiently, referring us to an alternative partner company.

I called Into The Blue to discuss two Experiences delayed by Covid and another medical problem.
The phone was answered by an extremely helpful lady, who sorted the problem in short order. She could not have been more helpful and we are looking forward to driving Hovercraft and an HGV in the near future

Sandra was very helpful with all my questions. I will be booking a voucher shortly. Customer service was fantastic and very prompt.
Thank you

Dealed with my query immediately and with no hassle what so ever!

My husband and daughter bought me the 2 driving experiences for my Birthday. I had the most fantastic morning fulfilling a lifetime dream to drive a Combine Harvester. Luke ( instructor) was absolutely brilliant. He took time showing me how the machines operate and went into great detail about the scope of the work carried out by the machine. Together with an insight into how incredibly hard British farmers work. I did a Tractor experience on the same day which was equally insightful. I cannot recommend this experience highly enough..you will not be disappointed.
Louise Howard

We were bought our voucher as a present. By the time we tried to redeem it the experience did not exist any more. We had to call to exchange the voucher for a generic voucher. We then had to email to ask if we could use the generic voucher on a hamper box. They then sent A DIFFERENT voucher in the post for us to redeem the hamper with. We then had to email them with THIS voucher code in order to redeem the voucher.

Seems like a very inefficient way to redeem vouchers. Why not just one voucher to be used on everything?

Partner got me a helicopter flight now id took the same flight a year or so before but this time there was a weight restriction and they wanted to charge us double so we asked to cancel refuse to answer calls wont reply to email absoloute sham of a company lost a regular customer now. As we have booked a few diffrent experiences but people answering the phone you can hear them talking then putting it down is absoloutely a disgrace of a company

Fabulous customer service… When I forgot to include a message with my gift to a friend, all I had to do was email the company, and within 3 minutes, it was all included before the gift was sent out! I am thrilled with Into The Blue and would certainly recommend them to anyone… Brilliant!!